Two Biggest Advantages of Small Businesses SEO

Posted February 8th, 2010 by Adam Singer
Categories: Uncategorized

agility-creativity-search-marketingWith search engine optimization, small businesses have two advantages larger competitors often can’t match: creativity and agility.

By embracing these two philosophies as part of their digital marketing DNA, small businesses can carve out a search marketing strategy that runs circles around larger competitors.

Today, we’ll briefly explore why creativity and agility are advantages small businesses have for search marketing, and some quick tips to activate each.

Creativity as a search marketing advantage

Large = more risk management – Small = creativity/individuality can shine

Larger corporations are naturally risk-averse. Most won’t create blogs that take sides on issues, create controversy or linkbait, push the envelope with snarky ideas or allow shining examples of individuality. Which is why individuals and smaller companies have a continued advantage: there are far less stakeholders so it’s easier to sell creative, controversial or compelling ideas. The more creative your content is, the more editorially earned, organic links you’ll attract from the web community that content builds.

Tips to activate for SEO benefit:

Develop creative linkbait – small, creative groups have the perfect environment to brainstorm linkbait. Where larger companies will mostly follow proven archetypes, a small business can break the mold with clever, catchy and outside the box linkbait ideas. It’s an opportunity to create the kind of linkbait social web influencers are looking for but larger competitors do not understand. By embracing this it’s possible to outpace those who can only engage in manual/mechanical linkbuilding efforts because the content they are working with is dry.

Create controversy – success in small businesses comes from dedicated team members passionate about their industry of choice. Due to this passion, they will naturally have strong feelings about the industry they are in. Why not turn that passion loose on the web to attract others who feel the same? It’s going to be more authentic, let you leverage an angle larger competitors can’t or won’t use, and more closely connect with an audience. Even those who disagree with you play into this strategy, because as they respond to you in droves, they bring an influx of links and referral traffic. Individuals in your niche are dominating the SERPs by leveraging this approach and it’s an opportunity if your small business can artfully direct controversy.

Leverage a creative CMS - where large competitors are stuck using SEO-unfriendly CMS platforms, your small business can take advantage of cheap/free SEO-friendly online publishing tools like Wordpress. Creative web developers can turn Wordpress into an entire CMS to power your site at an extremely reasonable cost. If you need something more powerful, a CMS like Expression Engine is both affordable and natively search engine friendly. Small businesses have a choice where larger companies frequently get locked into complex systems or dated technologies.

Agility as a search marketing advantage

Larger = slower moving – Small = the advantage of speed and agility

Agility isn’t just a factor for influencing the social web. It’s an effective way for a small businesses to create an SEO strategy disruptive to competitors. Because larger corporations naturally have complex layers of approval processes, lawyers and committees, smaller businesses have an opportunity to exploit this by being first. Many small businesses try to act like large corporations, however this is not embracing the advantage possible by being able to turn on a dime.

Tips to activate for SEO benefit:

Flip your mindset about web content from formal to improvisational – particularly with content published through a social channel such as a blog.  According to the recent TopRank Marketing survey on blogging and SEO 94% of bloggers reported seeing measurable SEO benefits from blogging within 12 months. A majority see benefit, since more content  equals more hooks in the water for search engines. Data from Hitwise showing search phrases are getting longer reinforces this, showing you should feed the tail now more than ever. By having an agile content development process, smaller companies can and do outpace larger competitors who have more resources, but can’t get out of their own way.

Embrace personal brands – when a company embraces their team members having personal brands, this will as a by-product provide a search marketing advantage. For example: in interviews, on their own blogs and through their own exposure, a company and the individual both benefit since both parties frequently get mentioned/linked together. It’s a win-win situation. Where larger corporations use their many partners as an advantage for links, small businesses can encourage and embrace their passionate, trusted team members to develop personal brands in their industry.

Break news – as we’ve noted previously in social media marketing applications (and also discussed by Brian Clark at Copyblogger): every company is now a media company. By breaking news right along with media, you’re going to attract links and referral traffic. Instead of relying on external entities for attention, your company will start to become a trusted source as its own brand of media. To embrace this in a way that matters, agility is essential.

The more small businesses take advantage of their ability to be more creative and agile than larger competitors, the more their online content marketing and SEO programs will succeed.

What other advantages do you think small businesses have for search marketing?

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5 Ways to Show Digital Assets a Little Respect

Posted February 5th, 2010 by Michelle Bowles
Categories: Uncategorized

Don't ignore digital assets in your optimization efforts

Don’t fight it: Blended search results, and hence digital asset optimization, are here (at least for now).

Text content may be your SEO poster child, but with images, video and audio content often appearing in standard search results, digital assets can no longer be treated as the ugly stepsister in the online marketing family. Many companies produce a variety of content and media that never make it to the public web.

To this point, the majority of marketers have either overlooked or ignored optimization of non-text digital assets. In fact, a recent Forrester study found:

  • Less than 20% of marketers insert keywords into the filenames of videos on their sites
  • Even fewer marketers write keyword-rich captions or create online video libraries
  • Yet video stands about a 50% greater chance of ranking on page one of Google

If digital asset optimization isn’t on your radar at all or simply stuck on your back burner, it’s time to rethink your strategy.

Show your digital assets a little respect with these 5 optimization tips.

1. Do your homework on the SERPs

Be sure to become familiar with the types of files and media types that Google and other search engines are prone to display for the keyword phrases you’re targeting.  Certain types of queries are more prone to show local, shopping or news results and if you can identify frequently used data sources, your time figuring out what digital assets to optimize can be a lot more efficient.

In the example below, a search for “Apple iPad” shows search results from News, Twitter, Images and Video.  Here, news sources range from mainstream media like CNN to ezinearticles.  A savvy SEO would consider how they might leverage exposure in the news area, via social media such as blogs or Twitter as well as videos and images. Producing, optimizing and promoting relevant video and images provides an additional opportunity for visibility in addition to web pages.

The display of blended results, especially where current news is involved, is dynamic. Be sure to revisit the search results page from time to time to uncover any new data sources for assets/media you may be able to focus on.

2. Repurpose content to get the most bang for your buck
Think of innovative ways to reuse your digital assets to gain maximum search benefits. For example, if your CEO gives a presentation at an industry event:

  • The presentation can often be recorded on video and audio
  • The video can be optimized and promoted on both your website and numerous video hosting sites such as You Tube
  • Multiple short video snippets can be created from one master video, all of which can be optimized
  • A search-optimized podcast can be created from the audio, which can be placed on your website and promoted on podcast web aggregation sites
  • Screenshots can be taken from the video, optimized, placed on your website and promoted on sites like Flickr (check out these tools for optimizing images from Six Revisions blog)
  • The optimized images, podcast and video can all be used with social media press releases for even more exposure
  • The PowerPoint from the presentation could be uploaded to Slideshare and turned into a video with voiceover for sharing on video hosting sites

For even more ideas on re-purposing content, read “Green Online Marketing: 5 Ways to Repurpose Content“.

3. Use keyword-rich file names and tags – but keep them clear and to the point
An important element of digital asset optimization is using keyword-rich files names and tags for all images, video and audio, and ALT text for images.

That said, an even more important element is ensuring files names and tags accurately and concisely describe the digital content being presented. As much as you’d like to fit the keyword phrase “circuit breaker” into the file name for an image of a pink elephant, it just might not work.

Think of ALT text, file names and tags like this: If someone couldn’t see your image, watch your video or listen to your audio, would they know what it is from your description?  Be sure to link to your digital assets using keyword anchor text.

If you have a large number of videos, PDFs or Audio files, consider creating a sitemap file that links to each of them. Include descriptive text next to each link as well.  You might even benefit from creating a video sitemaps file for Google.

4. Leverage optimized landing pages for digital assets

Some poster children and ugly stepsisters might never find a way to live in harmony, but optimized text and digital assets don’t have to suffer the same fate. Include optimized on-page text a part of your optimization strategy for video and podcasts to get the best of both worlds and maximize search benefits.

For example, place videos and podcasts on their own optimized landing pages on your website. Include either keyword-rich transcripts or summaries on the landing page, depending on the length of the video or podcast.

Optimized landing pages help the search engines understand what the video or audio is all about. Plus, you’ll enhance the viewing or listening experience for visitors by giving them a high-level overview of the video or podcast.

5. Don’t forget other file types such as PDFs and MS Office Docs
If you’ve got PDFs on your site, don’t overlook them in your search engine optimization strategy. True, you could convert PDFs to HTML pages. But particularly in the B2B world, customers are looking for case studies, whitepapers and technical articles — and PDFs can still be useful for content-heavy pieces.

Keep in mind a few points for optimizing PDFs:

  • Ensure PDFs are text-based (vs all image)
  • Create a SEO friendly PDF template for use corporate-wide
  • Include anchor text links where relevant
  • Optimize the copy as you would a web page
  • Complete all document properties, including author, subject, description and keyword

This Search Engine Land post offers additional tips for optimizing PDFs for search.

Any other document types that Google can crawl, index and rank are also opportunities for optimization.

Are You Ready to Treat Digital Assets as One of the Family?
Incorporating digital asset optimization into your overall content optimization plan doesn’t have to be difficult, but it can create an important advantage. If you’ve got the digital assets, why not optimize them? You’ll make it that much easier for the search engines to find and index your content – all of it.

What results have you experienced from optimizing images, video, audio and the various document types now found in Google search results?

Learn more about digital asset optimization at SES New York, where TopRank Online Marketing CEO Lee Odden will be presenting his insights into digital asset marketing strategy, process/workflow and measuring success.

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BIGLIST Update: SEM Blog Reviews Snarky Edition 020410

Posted February 4th, 2010 by Lee Odden
Categories: Uncategorized

BIGLIST SEO Blogs

Welcome to the newest  BIGLIST review of Search Marketing Blogs. We have a little bit of everything today ranging from Chinese focused PPC to the World’s Greatest SEO to a steaming pile of SEO Bull$#*t. Enjoy!

If you think your blog deserves to be included, then write a compelling and maybe humorous comment below. We’ll almost certainly ignore it but you never know. :)


The SEO blog design recognition for this week’s BIGLIST update goes to a newer blog from an experienced search marketer:  SEO Mofo. I like the clean, yet colorful (and irreverent) design of this blog by Darren Slatten, self proclaimed “world’s greatest SEO”.  Darren has a sense of humor, SEO and blog smarts and according to his bio, no social life.  That should mean some entertaining and useful blog posts – at least from what I’ve seen so far.

Gordon Choi’s PPC Blog – If you need to know about Google AdWords, Baidu or any Chinese internet marketing and PPC topics, this is the blog to read (in English). Gordon’s been blogging since 2006 and has covered a variety of SEO and SEM topics and has assembled his own list of SEM Blogs.

Efficient Frontier Insights -For a large agency that has been providing SEM services since 2002 to have a blog less than a year old in 2010 might seem off, but as the name implies, you’ll find plenty of insights and best practices  on search marketing here with posts written by a mix of agency staff.

ClickRain Blog – Based in Sioux Falls, Paul Ten Haken blogs about his agency, online marketing tips/how to’s and personal observations. There isn’t a slant towards SEO tactics dujour or limited to agency chest beating, you get a mix of everything which is good for an agency blog.

Sixth Man Marketing Blog –  Working out of Spokane, Ed Reese blogs on a variety of search marketing topics, industry/events and about his own consulting experiences. But his focus is mostly on local search.

SEO Bull$#*t – Catches your attention doesn’t it?  If you’re not really into SEO, sarcastic humor or expletives, then this blog isn’t for you. Expect an ongoing rant about SEO topics from SEO smarties like theGypsy and Sebastian as well as a promise to “tread the fine line between personal expression and just being a %&#$  !@*&#%”.

Certainly it should go without saying that blogs that are recognized on the BIGLIST should share the good news. This is the social web after all, so get your BIGLIST badge here and shine it up.

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© Online Marketing Blog, 2010. | BIGLIST Update: SEM Blog Reviews Snarky Edition 020410 | 3 comments | http://www.toprankblog.com

2010 MarketingSherpa Social Media Marketing Guide

Posted February 3rd, 2010 by Lee Odden
Categories: Uncategorized

One of the most trusted sources of marketing research and information is MarketingSherpa. I’ve been a subscriber for many years and always look forward to the reports on Search Marketing, Email Marketing and B2B Marketing. Last year MarketingSherpa started conducting research and publishing a Benchmark Report on social media marketing.

The new Social Media Marketing Benchmark Report was recently released and I’ve had a few days to take a look and will provide a review for our readers.

As you can expect, this guide is a “meaty” 250 plus pages of research, charts & tables, examples and well written advice. Over 2,000 marketers participated in the survey covering a myriad of topics ranging from strategy to forecasting & budgeting to integration with other marketing channels to specific research on social applications such as Twitter, Facebook and blogs.

MarketingSherpa emphasizes strategy with this edition and has coined an acronym similar to a phrase we’ve often used here on Online Marketing Blog, “Social Media Roadmap“.

What MarketingSherpa introduces in this report is “ROAD” Map, which stands for Research, Objectives, Actions and Devices.  The ROAD Map guide along with determining what phase a company is in with it’s social media maturity, helps determine next steps, planning and execution.

Based on my personal experience with a variety of companies at different stages of the social media maturity model, I think this emphasis on strategy is warranted. There has been an overemphasis on “strategy before tactics” as of late, but without any useful model to act on. This most recent guide from MarketingSherpa offers a methodology many “social media gurus” are lacking.

For a while, social tactics and the latest “shiny object” captured marketers attention. Then came more business minded advice suggesting the need for a social strategy.  Most companies have heard of and had staff use a variety of social tactics.  That initial familiarity brings companies to a stage of “I get it, but what next?”.  That’s where a Social Media Roadmap, or in the case of this report, ROAD Map come in to play.

Companies’ used of social media is in transition from trial to strategic and the five chapters dedicated to ROAD Map offer more than enough data and examples for most companies to make confident next steps.

Besides the strategy, tactics, technology and tools that are covered in this report (plus research findings), there are several special reports which offer sage advice on consumer social media experience (Social Media Friends, Followers and Max Connectors) and integration with other marketing channels such as Email and Search Engine Optimization (did I hear Social SEO anyone?).

There are also chapters dealing with social media and agencies, regulating employee use of social media, social media and IT, and the inevitable comparisons between business and personal use.

On the research findings, social media budgets will be increasing substantially over last year. Most will go towards people resources and the rest to technology and services. Many companies do not plan to outsource much of their social media marketing activities so many of the survey respondents did not indicate much budget going to hiring outside agencies.

One interesting stat was that social media budgets (11%) edged out SEO (10%). Is this the sign of a trend? It’s more complicated than that because the lines between SEO and Social Media are very, very blurry. The trend we’ll see is that social media (like SEO a few years ago) will draw budget away from other channels until it matures and gets it’s own cost center and budget.

Another interesting observation was that “B2C marketers lead their B2B counterparts in the formulation and consistent implementation of social marketing  practices.”

I’ve said many times that social media is a platform, not a tactic. That means it touches many other communication and marketing channels in an organization. It’s not a stand alone discipline.  According to the MarketingSherpa Guide, Social Media integrates best with Web sites, Email, Search Engine Optimization and Public Relations.

How are organizations measuring social media success?  The Business.com Social Media Benchmarking Study shows companies are surprisingly unsophisticated in this area, relying mostly on Google tools such as Alerts or Yahoo Alerts. That spells a HUGE opportunity for social media monitoring service providers as these companies mature in their use and expectations for measurement.

This is a very hefty report and I would recommend it only if you’ll actually read it and implement the suggestions. If you read and use only 10% of the insight in this guide you will have paid the approximate $450 cost many times over. I understand many companies are still feeling tight budgets but I have to say, you probably can’t afford NOT to get this guide.

You can get more information on the guide from the Marketing Sherpa web site.

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© Online Marketing Blog, 2010. | 2010 MarketingSherpa Social Media Marketing Guide | No comment | http://www.toprankblog.com

Upcoming TopRank Social SEO & PR Events

Posted February 3rd, 2010 by Lee Odden
Categories: Uncategorized

Blinded at PubconOur team works hard to stay on top of current best practices and as a result, we’re asked to speak at a variety of conferences, workshops and webinars. One of the goals at TopRank Online Marketing is to help companies better understand the current landscape of the digital marketing & PR environment. That includes strategies that can be executed more efficiently and marketing programs that can adjust to persistent change. Hopefully you’ll find an event below that fits your needs.


Feb 9, 2010
Webinar: Secrets to B2B Marketing Success

TopRank, along with our client Marketo and Ion Interactive will be collaborating to educate B2B marketers on best practices before and after lead generation with an upcoming webinar focused on pre-click, post-click, and post-conversion optimization.

The free webinar takes place Tuesday, Feb 9, 2010 at 11:00am Pacific / 2:00pm Eastern and features Anna Talerico of Ion Interactive, Maria Pergolino of Marketo and moi. Register here.


Feb 16, 2010
Social Media Club Louisville:  10 SEO Tips Communications Professionals Must Know

The excellent
Jason Falls reached out and invited me to present best practices search engine optimization strategy, process and tactics for corporate communicators to Social Media Club in Louisville and of course I said yes.  Now more than ever, Communications and Public Relations professionals are in need to best understand digital communications and the intersection of Search and Social Media.  The presentation will identify essential SEO tactics for communicators to implement for optimum search visibility on search engines and within social media content sites.

Event info: Tuesday, February 16, 2010 from 6:30 p.m. to 8:30 p.m. ET at the Louisville Visual Art Association at The Water Tower. More info and register here.


Feb 23, 2010
Online Marketing Summit San Diego:
Social Media Leaders Forum
The big OMS show in San Diego presented an opportunity to talk about what’s driving the Social Media space forward and since we’re in the thick of developing those types of programs for companies, it seemed a great fit. The panel will talk about cutting edge Social Media tactics and strategies that can give marketers the competitive advantage they’re not finding on their own.

Panelists include: Chris Baggott, CEO, Compendium Blogware; Lee Odden, CEO, TopRank Online Marketing; Michael Senger, CEO & Founder, StoneMass; Caitlin McCabe, Founder, WhiteLabel Marketing; Ben Hanna, VP Marketing, Business.com and Moderator duties will be handled by Jay Baer, CEO, Convince and Convert.

Event info: Tuesday Feb 23rd at 3:45pm PST at the Paradise Point Resort and Spa. Register here.


Feb 25, 2010
OMS San Diego – Search Engine Strategies Forum: PR, Social Media and Search

OMS and SES have partnered to add a day of SES programmed content including this promising session on the intersection of Public Relations, Social Media and Search Marketing. Hmm, Social SEO and PR? Damn that sounds right!

Check out the panelists which include:  Dana Todd, CMO, Newsforce; Lee Odden, CEO, TopRank Online Marketing; David Klein, CEO, Purpose Inc; Rand Fishkin, CEO, SEOmoz and Moderator duties handled by Sally Falkow, President, PRESSfeed.

Event info: Tuesday Feb 25th at 3:15pm PST at the Paradise Point Resort and Spa. Register here.


March 4th, 2010
Webinar:  Social SEO

Alterian, a provider of an integrated marketing platform and suite of services, is having me do a presentation on how to amplify reach and efficiency of digital marketing efforts by incorporating social media and SEO strategies holistically. This webinar is a focus for companies that want to better reach (via search) AND engage (via social) customers online.

We’re certainly not the first to use “Social SEO” to describe the intersection of optimization and social media, but it’s probably the most succinct and meaningful way to explain what should be a key marketing focus for companies in 2010 and beyond.

Event info: Thursday, March 4th, 2010 at 10:00am CST. I’ll update the link for registration information once it goes live.


March 8, 2010
LeadingRE Conference: MarTech in Las Vegas
TopRank’s Adam Singer will provide the opening presentation for the MarTech event, “Architecting a Web 2.0 Marketing & P.R. Strategy”. He’ll explain the core elements and strategies of architecting an effective Web 2.0 marketing and public relations program to drive meaningful brand positioning and messaging in the eyes of both clients and consumers.

Event info: Monday, March 8, 2010 at 2:30 PST. More information here.

March 12-16, 2010
SXSW Interactive, Austin Texas

TopRank is not presenting at SXSWi but I will be attending. You’ll no doubt find me in the blogger lounge or one of the many digital media/marketing sessions.  There will be a sizeable Minnesota delegation at SXSWi as in year’s past, so watch the SMBMSP.org site for updates.

March 22-26, 2010
Search Engine Strategies New York: Digital Asset Optimization

We started publishing thoughts on Digital Asset Optimization in 2007 in publications like DMNews and Target Marketing Magazine. Much has changed since then. To us, the notion of optimizing digital media or assets, or “DAO”, concerns the changing digital media presented in search results and what companies can do to optimize the various types and formats of digital content they publish.  You know the drill: “If it can be searched, it can be optimized.”

Panelists for this session include:  Mark Knowles, President & CEO, Pixelsilk, Inc.; Chris Boggs, Director, SEO, Rosetta; Lee Odden, SES Advisory Board & CEO, TopRank Online Marketing.

Online Marketing Blog is a media sponsor for SES New York, so you can count on a mix of blog posts, video interviews and plenty of tweets and photos.

Event info: Tuesday, March 23rd, 2010 10:45am at the Hilton New York. Full agenda and registration information here.

And that’s it for the first quarter of 2010 for TopRank speaking events. If you’re attending any of these, especially offline, please be sure to say hello. Nothing is better than meeting readers of Online Marketing Blog in person!

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© Online Marketing Blog, 2010. | Upcoming TopRank Social SEO & PR Events | No comment | http://www.toprankblog.com

Tips for Promoting New Blogs

Posted February 2nd, 2010 by Thomas McMahon
Categories: Uncategorized

TopRank’s recent Blogging and SEO survey of in-house, agency and independent marketing, advertising and PR professionals revealed that 95% of respondents incorporate blogs as part of their online marketing mix. Nearly 88% have successfully increased measurable SEO objectives as a direct result of blogging.

Thousands of new blogs are started by companies and individuals each day. Yet getting a blog set-up, optimized, and launched are just the first steps. No one will know you have a blog to read, subscribe or link to unless you take an important next step: promotion. There are plenty of places you can promote and market a new blog:

  • Add A Link – If it’s a company blog, or if it’s attached to another site, add a link to the blog from the main navigation on the parent website.
  • Create A Badge – On the main website, add a badge to the homepage, or sidebar, that promotes the the blog. Images are a good way to catch a visitors attention.
  • Email – Add a link to the blog in your email signature.
  • Newsletter – Announce the blog in the company newsletter.
  • Network – Announce the blog to your Twitter followers, Facebook fans, Linked in connections and any other social networks that you are apart of.
  • Press Release – If you feel that the blog is important enough to support a press release, put one out.
  • Submit – Submit the blog to blog & feed directories.
  • Share – Share your blog with co-workers, friends and others in your network. You never know when they might promote it for you.
  • Link – One way to get other bloggers to notice you is to link to them. Summarize someone else’s long blog post, expand upon someones shorter post, or just write your thoughts on a topic that someone else wrote about and link back to the original post.
  • Give Away – If it’s a product blog, run a promotion on the blog giving away one of your products. Sometimes the value that can come out of giving something away can be more beneficial than all the items above.
  • Guest Post – If there are other blogs in your industry, ask around and see if they’d allow you to guest post for them. In return, you’d get a link back to your blog in your profile, or post, on their site.
  • Ask – Tap into the social networks within the industry you’re trying to reach and ask them what they’re interested in. Here’s an example of a post that did just that on Twitter for this blog. Show interest in the interest of your audience and they’ll pay more attention and share your content.

Probably the best promotion tactic is to create good content, post often and share. The more content a blog has, the greater the footprint it has on the web in terms of pages to appear in search results and to link to from other blogs/web sites. Work on creating a posting schedule and according to resources and reader interest, try to get one to five posts out a week.

“Build it and they will come” doesn’t work with web sites and it certainly doesn’t work with blogs. Promote relevant and useful content to create awareness and the quality of your information will propel your brand to a much larger audience.

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5 Ingredients for a Perfect Twitter Marketing Recipe

Posted January 29th, 2010 by Michelle Bowles
Categories: Uncategorized

After reading Lee’s post earlier this week on how to source content on Twitter, I started to think about the homemade guacamole I made for the football playoff games last weekend. Stick with me here.

With my guacamole, I carefully strategize on the right mix of each ingredient to achieve the perfect flavor and consistency.

Not enough lemon and lime juice, and the avocados brown too quickly.

Too much garlic salt, and the guacamole gets a pungent taste.

Twitter as a marketing tool is much the same way.

Too much product pushing and self-inflation, and your followers head for the hills in droves.

Too little interaction and communication, and your followers forget you exist altogether.

A successful Twitter marketing strategy must include a balance of different but complementary elements. Ensure the right mix with these 5 ingredients for the perfect Twitter Marketing recipe:

1. Relevant, informative content
You don’t always have to go out in search of new, interesting content to promote on Twitter. Your company likely already has produced a host of existing content that can be leveraged.

Twitter is the ideal medium for sharing and promoting:

  • Tips leveraged from a blog post
  • Information on upcoming events
  • Research from a recent whitepaper
  • Webinars with industry thought leaders
  • Interesting statistics from press releases

For example, TopRank implemented a Twitter marketing strategy to help promote blog content for a client that provides syndicated content to media outlets. Each day, TopRank crafts 3-4 tweets highlighting the most interesting and intriguing elements of new blog posts, with links to the posts. In just three months, the client has increased its followers by nearly 64% to more than 1,500. The tweets were responsible for more than 1,000 visits to the blog during the same timeframe.

2. Relevant, informative content … that’s not yours
In addition to sharing your own content from blogs, whitepapers, press releases and the like, leverage content from outside sources as well.

The good news: Staying up-to-date on the latest news from across an entire industry doesn’t necessarily have to consume a lot of extra time:

  • Subscribe to industry publications’ e-newsletters to receive the latest content in your inbox
  • Sign up for the RSS feeds of several prominent industry blogs to get notified of fresh content
  • Set up daily Google Alerts for a few relevant terms to receive the latest news articles and blog posts

It’s as simple as highlighting the most interesting part of the article or blog post – i.e., a surprising statistic, a quick tip – and offering a link to the original source.

3. Product offers and promotions
Twitter can be an effective marketing channel for sending promotional messages – when combined with other types of content.

Offer timely sales information and coupons, since the nature of Twitter allows followers to respond to promotions quickly. Provide exclusive offers to build a sense of ownership among followers, and give Twitter users an incentive to follow your brand.

Dell, for example, uses Twitter to post product coupons and new product information on a daily basis. Complementing these promotional tweets, Dell also uses Twitter to provide immediate service and elicit customer feedback. So far, the company attributes $3 million in revenue to Twitter efforts.

4. Customer service
Using Twitter to provide customer service and support empowers brands to address issues quickly, supplement formal call centers, and improve brand image. Offering customer support via Twitter involves two elements:

  • Monitoring and responding: Use a service like TweetBeep to be notified by email of any brand mention – positive or negative. Then respond accordingly, but quickly and transparently.
  • Eliciting feedback: Ask questions like: What features were missing from our latest software release? What subject would you like to learn more about in our next webinar? Don’t forget to acknowledge responses.

5. Retweets
Don’t underestimate the usefulness of the retweet, posting the same tweet of others that you think will be useful to your own following. Retweeting can help you:

  • Increase your following
  • Get your own content retweeted

Then again, don’t overestimate retweets either. If all the content you are providing can be found elsewhere, what’s the use of following?

Take some time this month to reassess how you and your company use Twitter. Is there too much of one ingredient and not enough of another? Where does Twitter use fit within your overall social media marketing strategy? Tweak the way you use Twitter until you’ve got the perfect recipe for brand engagement, interaction and awareness.

What ingredients do you include in your Twitter marketing strategy?

Be sure to connect with TopRank on Twitter!

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BIGLIST Update: Search Marketing Blogs 012810

Posted January 28th, 2010 by Lee Odden
Categories: Uncategorized

BIGLIST SEO Blogs

Welcome to a new BIGLIST review of SEO blogs. While it’s by no means a requirement for blogs to post daily or even every week to provide useful content to readers, it does take at least 1 post every 2 weeks to be included in the BIGLIST. We’re seeing a shift with many blogs to posting less frequently and yet most of those bloggers are active on Twitter or Facebook. Is there a connection? Are Twitter and Facebook reducing the frequency of blogging overall in the Search and Social Media Marketing industry?

Take a look at the new crop of blogs in this BIGLIST update and you can be the judge.

The blog that gets our design recognition is Directory Journal – This nicely designed, Internet marketing, social media and SEO blog is part of a network of blogs attached to directories. The posts cover a range of SEO topics but posts are unsigned but I suspect they are written by the site owner, Hasan Saleem.

SEO & Content Marketing Revue – Do I even need to introduce Heather Lloyd-Martin? Maybe not Heather, but certainly this new blogging gig she’s landed with Target Marketing Magazine where’s just started writing about, what else, content and SEO.

Urban Wall – As Traffic and Lead Delivery Optimization Manager at Petersons.com, Justin Freid posts his personal insights and tips on SEO, PPC and Social Media on this very new blog. It appears Justin blogs in “collaboration” with Korean Clothing, CD Rates and Bank Rates. :)

SEO in The Desert – Richard V. Burckhardt, aka The Web Optimist works as VP of Search for FramesDirect.com and blogs out of Palm Springs, CA mostly about search engine optimization. He also accepts guest blog posts about SEO.

Webster Jorgensen – A self proclaimed Drupal junkie, Webster works as Online Marketing Manager at Ryan Transportation in Kansas City. He’s addressed the posting frequently issue by not publishing dates on his blog posts and writes with a decidedly SEO- focused opinion on internet marketing topics.

Keyword Driven – This is Acronym Media’s agency blog (55th floor of the Empire State Building) which has a variety of posts on SEO topics, tools and observations from a mix of staff. Although, with just 2 posts in December and only 1 in January, blogging isn’t a high priority at the moment.

Honorable Mentions: These blogs offer some good content, but are not posting often enough to make it into the BIGLIST.

Websimple – Jeremy Bencken is one of those entreprenurial SEOs who built up a few sites, sold them to a larger company, then started another venture (BuzzStream) and still does some consulting out of Austin, TX. Jeremy has very interesting things to say and even though his blog is VERY new, I mention it here thinking maybe he’ll post more often.

Ecommerce Blog from MightyMerchant – Michael Strears from HEROweb/MightyMerchant was on a roll blogging advice, insights, and articles focused on Ecommerce for small business owners and then in December, stop. Hopefully he hasn’t been eaten by Twitter :) .

No decent SEO blog would be complete without a smart looking BIGLIST badge. For blogs included in a BIGLIST update, we just happen to have a few extra badges just for you.

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© Online Marketing Blog, 2010. | BIGLIST Update: Search Marketing Blogs 012810 | No comment | http://www.toprankblog.com

10 Tips For Content Marketing Success

Posted January 27th, 2010 by Adam Singer
Categories: Uncategorized

As more companies, marketers and industry professionals flood the web with content, the value of those with a true understanding of content marketing keeps going up. More noise increases the value of signal. If your content marketing defines you as that source of signal, you’ll consistently be found, referenced and chosen ahead of competitors. With 6 in 10 marketers spending more on content marketing in 2010, now, more than ever, is the time to find where content fits within your marketing strategy.

Some statistics from Technorati’s 2009 state of the blogosphere back up the efficacy of content marketing:

  • 15% of bloggers say they are paid to give speeches on the topics they blog about
  • 71% of all respondents who maintain blogs for a business – their own or one they work for – report that they have increased their visibility within their industries through their blogs
  • 56% say that their blog has helped their company establish a positioning as a thought leader within the industry
  • 58% say that they are better-known in their industry because of their blog

And as powerful as blogs are – they are just one potential avenue for content marketing. Content marketing includes all marketing formats that involve the creation or sharing of content to engage potential prospects or current consumers. No matter how you’re engaged, continually sharpening your content creation skills is core to being an effective digital marketing or PR professional.

If you’re brand new to the idea of content marketing, the following points by Mike Masnick succinctly describe why it matters:

The captive audience is dead. There is no captive audience online. Everyone surfing the web has billions of choices on what they can be viewing, and they don’t want to be viewing intrusive and annoying ads. They’ll either ignore them, block them or go elsewhere.

Advertising is content. You can’t think of ads as separate things any more. Without a captive audience, there’s no such thing as “advertising” any more. It’s just content. And it needs to be good/interesting/relevant content if you want to get anyone to pay attention to it.

Content is advertising. Might sound like a repeat of the point above, and in some way it is — but it’s highlighting the flip side. Any content is advertising. It’s advertising something.

Hopefully we’ve got your buy-in to the idea of content marketing. TopRank Online Marketing as an agency embraces this for our clients and ourselves, as content marketing lives at the intersection of social media and SEO.

To help readers here, following are 10 tips to help make your content marketing efforts succeed:

1. Ensure all content passes the “So what?” test

A great quote from Chris Garrett sums this up nicely:

A much overlooked aspect though is “So what?”. What should the reader take away? Where is the benefit? Why should we listen to you?

Just churning out content for the sake of going through the process is setting yourself up for failure. Unless you’ve got a model like Demand Media and would benefit from being fast, cheap and profitable as hell, go the other route and refine all ideas to pass the “So what?” test. Especially if you’re in B2B – the goal of content marketing is usually to inspire trust, grow your reputation and influence your market. Throw-away content accomplishes none of these things.

2. Create remarkable content, take chances, stand out

With some 900,000 blog posts published every 24 hours, and more than 20 hours of video uploaded every minute to YouTube as just two examples, how do you expect to stand out with “vanilla” content? If you’re going to play it safe or regurgitate what is being done by others you’ve got almost no chance to succeed unless you already have a large community built you can tap. And even then, as we add layer upon layer of aggregation, sharing and filtering to the web it’s still possible to be ignored. You need to consistently break the mold, be an unmissable resource or in some way stand out to make your content heard.

3. Speed and agility are factors

If your content marketing efforts are agile enough to touch audiences in a timely manner, you’ll be top-of-mind for prospects vs. slow moving competitors who have complex approval processes. Again and again, the web rewards nimble companies far more than those who are restricted or micromanaged.

4. Personality is essential

We connect deepest with content that has a voice and personality behind it. No one enjoys reading the language on a corporate website. It’s cold and impersonal and in reality does not connect with audiences, it merely conveys information. Personality and emotion are lacking in most corporate and business communications, and this has carried over into the content marketing efforts of many. But, infusing these elements within your content marketing strategy can be a powerful way to not just speak to prospects but connect with them.

5. Content should forge connections

Your content marketing can also accomplish another valuable goal: building connections and relationships. This has both social and SEO returns. Connections can help build inbound links, increase shares in social channels and ultimately help your content gain visibility. Incorporation of these connections should be worked into the content artfully and naturally. Readers may not even realize what is happening, but those you are trying to forge connections with will.

6. Worry less about perfection, more about tone

Be less concerned with being perfect and more concerned with being earnest, thoughtful and genuine. Perfection is severely overrated and minor flaws are forgivable, while the wrong tone can be as detrimental as causing online reputation management issues.

7. Make content scan-able (and attractive)

Make no mistake, your prospects are busy. To treat them as if anything else were true is disrespecting their time. By making your content scan-able, you increase the propensity they will not just scan that content, but if the parts that catch their eye during the scan are worthwhile they will go back to read it. Use headlines, bold text, get creative with your formatting, get designers involved – do whatever it takes to make content attractive and scan-able.

8. Draft sticky headlines

Follow basic headline writing tips and work to create headlines that entice potential visitors to your content in the first place. Without strong headlines, your blog post will get skipped over in a cluttered RSS reader or inbox, your white paper or PDF won’t get passed along and you’ll never penetrate social news sites.

9. Consistency and quality

As we’ve noted here before, every company is now in essence a media company. The quality of your content is how prospects will imagine your service or product to be, and the consistency you produce that content is a signal to how dedicated you are.  Both are required.

10. Realize promotion can’t help bad content

It’s tempting to try to put a band-aid on bad content with things like advertising or push promotions. But if you have to advertise your content, in a sense you’ve already failed. Content marketing should be an organic process, and by advertising your content you’re admitting failure of creating something worth sharing. Push promotion on the social web is similar to this – you’re ultimately going to have to face the fact that your content isn’t working on its own to naturally connect with people. Now, that’s not to say you can’t help good content travel (this is one of the 16 rules of social media optimization) but by trying to force bad content to spread you’re wasting resources.

As many readers here are engaged in content marketing on a daily basis, we’d love to hear your thoughts. What content marketing tips have you found most helpful?

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5 Ways to Source Content on Twitter

Posted January 26th, 2010 by Lee Odden
Categories: Uncategorized

With the increasing emphasis on content marketing for both SEO and Social Media, I thought I’d offer some specific tips on dealing with one of the most prevalent issues companies face in this area:  long term sourcing of content.  While we’ve written about content sourcing for corporate blogs in the past, but this post will emphasize how to use social media darling Twitter to find a goldmine of useful resources, tips and information that your customers will love and keep coming back for more.

The irony here is that there’s been speculation as to whether the growing popularity of Twitter has reduced the effectiveness and popularity of blogging. The reality is that Twitter and blogging compliment each other exceptionally well. Here are 5 tips on how to use Twitter to do just that:

Polls – Ask And You Shall Receive

Active participants on Twitter that have developed a certain momentum of followers and conversations can offer their Twitter network the opportunity to interact and engage on topically relevant poll questions.  Polls are a great opportunity to ask for help and recognize participation.

Some guidelines on Twitter polls:

  1. Announce that you will be asking a series of poll questions.
  2. Use an intuitive #hashtag after each poll question to thread them together
  3. Make sure you ask questions relevant to your Tweeting history
  4. Thank particpants and let them know what you will do with the answers
  5. Acknowledge participants in the blog post. If there are a nominal number of participants, cite them in the post itself. If there are many participants, you might consider creating a Twitter list just for the poll and link to the poll from the blog post.

Annotated poll results can be published alone or the answers can be incorporated as supporting points to a post on the topic being polled.

#TwitterChats – Make a Date to Tweet

The conversation aspect of Twitter is one of the most powerful. Hidden amongst what appears to be an ongoing dinner party conversation, one can find threaded discussions amongst some of the smartest people in their fields.  As mentioned above, the use of a #hashtag in tweets threads conversations together.  Interested parties agree upon a set time and topic then start the conversation.

A few examples relevant to Online Marketing Blog readers include: #blogchat on Sunday nights run by @MackCollier that discusses all things blogging (example archive).  Another example is #journchat on Monday nights run by @prsarahevens and it provides Public Relations professionals and journalists an opportunity to discuss issues and how they can work together more effectively (archive).

To source these threaded discussions into blog content, a search on the hashtag will present discussion as search results and can be copied into a post. There are also services you can use to automatically archive these kinds of scheduled Twitter chats. 140 characters keeps interaction succinct and often very tips focused.

Crowdsource – Wisdom of the Twitter Crowd

One of the major reasons people network is to interact and be helpful. When you have a good rapport with a Twitter network, blog topics and information can be crowdsourced.  Topics can be solicited as well as sources of facts, research and other information. Followers are often happy to provide suggestions or even links to facts that can be used in a blog post.  These solicitations can be public but can also be sent via direct message to specific individuals.

For example, you might post a question about which of 3 topics to post on your blog next.  You can ask this directly or frame it with the context of something currently being discussed in your industry. Asking provocative questions to see what the response is can provide great feedback as to what people are interested in and can develop discussions that will help inspire the writing of a blog post. It’s important with any kind of take that there is give as well. Recognition goes a long way as does being helpful back to other Tweeple.

Search.Twitter for ?’s – Seek and You Shall Find

Being helpful is a key piece of what makes the social web go round. Twitter provides a platform for easy questions and answers.  As a subject matter expert, you can use Twitter search to find out what people are asking in your area of expertise.

For example: “blog host” ? Then aggregate some of the best questions into a blog post, with answers of course.

Search.Twitter for Tips – Search for Twitter Smarties

On the flip side, you can use Twitter search to find useful tips being offered by other Twitter users. The best tips on relevant topics can be aggregated summarized in a blog post. With credit/attribution of course.  Also look for tweets that include links, since 140 characters is pretty limited for useful tips. For example, iPhone apps camera OR photos

Also, there’s nothing wrong with following individuals that offer useful tips and ask them if it’s ok to repost on your blog.  Not only is this coureous but it develops goodwill and creates an entre to discussion with that person.

So now you have 5 ways to source content using Twitter. Most people using Twitter have seen these tactics in practice, not as many have implemented them or found a way to do so effectively.  How have you used Twitter to source content? Have you used any of the tactics above? If so, how did they work for you?

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